Terms & Conditions

📄 Terms & Conditions

Last updated:  May 17, 2025

Welcome to medifeetbd.com. Please read the following terms and conditions carefully before using our website or placing any orders.

1. General Terms

• medifeetbd.com is a B2C e-commerce platform that offers orthopedic, comfortable, and health-conscious footwear to customers across Bangladesh.

• By using our website, you agree to be bound by these terms and conditions.

2. Product Information

• We strive to ensure all product descriptions and images are accurate and up to date.

• However, due to lighting and screen differences, actual colors or design details may slightly vary from the images shown.

3. Pricing & Payments

• All product prices are clearly listed on the website.

• We accept payments via Mobile Banking (bKash/Nagad), Bank Transfer, and Cash on Delivery (COD).

• In some cases, advance payment may be required to confirm an order.

4. Delivery & Shipping Time

• Products are typically delivered within 2–5 working days after order confirmation.

• Unforeseen delays may occur due to courier issues or external circumstances, but we strive to deliver on time.

5. Return & Refund Policy

• If there is an issue with the delivered product (e.g., damage, wrong size), you must report it within 3 days of receiving the item.

• Used or damaged items are not eligible for return.

• Refunds will be processed according to our Refund Policy (add link if applicable).

6. Account & Security

• If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

• Notify us immediately if you suspect any unauthorized use of your account.

7. Policy Changes

• We reserve the right to update or change our Terms & Conditions at any time without prior notice.

• Continued use of the website after changes means you accept the new terms.

8. Contact Us

If you have any questions, concerns, or complaints, feel free to contact us:

📍 Address: Rayerbag, Kadamtoli, Dhaka, Bangladesh
📞 Phone: +8801812345678
✉️ Email: support@medifeetbd.com